Ledger.com/Start® | Getting started — Ledger Support

In the world of cryptocurrencies, security is everything. As digital assets grow in value and popularity, so does the need for safe, reliable storage solutions. Ledger, a leading name in crypto security, offers hardware wallets designed to keep private keys offline and protected from online threats. The official starting point for new users is ledger.com/start, a dedicated onboarding page that guides users through the correct and secure setup of their Ledger device.

This page plays a critical role in ensuring that users configure their wallets properly while avoiding common mistakes and potential scams. Understanding what ledger.com/start is, what it offers, and why it matters is essential for anyone using a Ledger Nano device.

What Is Ledger.com/start?

Ledger.com/start is the official setup and initialization page provided by Ledger. It is designed specifically for users who have purchased a Ledger hardware wallet, such as the Ledger Nano S Plus or Ledger Nano X. Instead of relying on third-party tutorials or unofficial instructions, Ledger directs users to this page to ensure they are following verified and secure steps.

The page acts as a gateway to:

  • Downloading Ledger Live, the official Ledger companion application
  • Learning how to initialize a new device
  • Creating and securing a recovery phrase
  • Installing apps for different cryptocurrencies
  • Understanding best security practices

By using ledger.com/start, users reduce the risk of falling victim to phishing sites or fake software that could compromise their assets.

Why Ledger Uses a Dedicated Start Page

Cryptocurrency wallets are frequent targets for scams. Fake apps, counterfeit instructions, and malicious browser extensions are common attack vectors. Ledger combats these risks by maintaining a single, official starting point for all new users.

Ledger.com/start ensures:

  • You are downloading authentic Ledger software
  • Your device is initialized securely and correctly
  • You never share or expose your recovery phrase
  • You follow Ledger’s recommended security standards

This centralized onboarding approach is especially important for beginners who may not yet be familiar with crypto security principles.

Downloading Ledger Live

One of the primary functions of ledger.com/start is guiding users to download Ledger Live, Ledger’s official desktop and mobile application. Ledger Live acts as the control center for your hardware wallet.

With Ledger Live, users can:

  • Check account balances
  • Send and receive cryptocurrencies
  • Install and manage blockchain apps on the device
  • Update device firmware
  • Buy, sell, or swap crypto through integrated services

Ledger.com/start ensures users download Ledger Live from the official source rather than from unofficial websites or app stores that may host fake versions.

Initializing a New Ledger Device

Ledger.com/start walks users through the process of setting up a new hardware wallet from scratch. This typically includes:

  1. Powering on the device
  2. Choosing to set up as a new device
  3. Creating a PIN code directly on the device
  4. Generating a recovery phrase

The site emphasizes that the setup process must be done on the physical device itself, not on a computer or phone. This ensures private keys are generated offline and never exposed to the internet.

Understanding the Recovery Phrase

One of the most important topics covered on ledger.com/start is the recovery phrase, also known as the seed phrase. This phrase is usually a list of 24 words generated during setup.

Ledger.com/start stresses several critical rules:

  • The recovery phrase must be written down, not stored digitally
  • It must never be shared with anyone
  • Ledger will never ask for it
  • Anyone with this phrase can access your funds

The page explains that the recovery phrase is the only backup of your wallet. If the device is lost, stolen, or damaged, the recovery phrase is the only way to restore access to your assets.

Installing Cryptocurrency Apps

Ledger hardware wallets support thousands of cryptocurrencies, but each blockchain requires its own app to be installed on the device. Ledger.com/start explains how users can install these apps through Ledger Live.

Examples include:

  • Bitcoin app for BTC
  • Ethereum app for ETH and ERC-20 tokens
  • Solana, Polygon, Litecoin, and many others

The onboarding page helps users understand that installing an app does not store funds on the device itself. Instead, it allows the device to securely interact with the blockchain while private keys remain protected.

Security Education and Best Practices

Beyond setup instructions, ledger.com/start serves as an educational resource. It introduces users to essential security concepts, such as:

  • Keeping firmware up to date
  • Verifying transaction details on the device screen
  • Recognizing phishing emails and fake websites
  • Avoiding unofficial browser extensions
  • Storing the recovery phrase in a safe, offline location

Ledger strongly emphasizes that security is a shared responsibility. While the hardware wallet provides strong protection, user awareness is equally important.

Avoiding Common Mistakes

Ledger.com/start helps users avoid several common errors that can lead to loss of funds, including:

  • Using pre-initialized or second-hand devices
  • Entering recovery phrases into websites or apps
  • Downloading Ledger Live from unofficial sources
  • Failing to verify addresses on the device screen

By following the guidance on this page, users significantly reduce the likelihood of making irreversible mistakes.

Who Should Use Ledger.com/start?

Ledger.com/start is intended for:

  • First-time Ledger users
  • Users setting up a replacement device
  • Users resetting their device
  • Anyone who wants to verify they are following official instructions

Even experienced crypto users are encouraged to use this page when setting up a new Ledger device, as it reflects Ledger’s latest security recommendations.

Conclusion

Ledger.com/start is more than just a setup page—it is a critical security checkpoint for anyone using a Ledger hardware wallet. By guiding users through verified software downloads, secure device initialization, and essential education about recovery phrases and best practices, the page plays a central role in protecting digital assets.